Frequently Asked Questions

Questions about Turibus City Tour

Where can I board the Turibus City Tour?

You can board it at any of the stops of the four circuits. Once you have purchased your ticket online you can go to the stop closest to you and by showing your confirmation email you will be given access.

Note* It is essential to bring the printed confirmation e-mail with you.

Can I get on and off the Turibus City Tour as many times as I want?

Yes, no problem at all.

Where can I buy tickets?

On our website: www.guiaturibus.com 

Do children pay?

Children from 3 to 12 years old pay child ticket. From 12 years old pay adult ticket.

Does one ticket include all four circuits?

Yes, it includes the following circuits: Centro Histórico, Chapultepec-Polanco, Coyoacán-San Ángel and Basílica.

How many days can I use my ticket?

You can use it all day when you board the Turibus. 

How often does the Turibus City Tour pass through the stops?

Turibus City Tour buses run approximately every 30-40 minutes.

Does the Turibus City Tour include food?

No. Turibus City Tour includes pass to board the bus, audio in 9 languages and children's channel.

If I purchased at www.guiaturibus.com where do I receive my tickets?

You will receive a confirmation email. Present this email before boarding the Turibus City Tour and you will be granted access.

Who can answer my questions once on board the Turibus City Tour?

On board every Turibus City Tour there is a "host". They wear Turibus vests and can answer all your questions.

What is the schedule of Turibus City Tour?

Buses are on route from 9am to 7pm 365 days a year.